Our clients are constantly looking to
improve their business efficiency and
deliver a better customer experience.
Our Services
At Odema, our services are designed to provide the perfect technology solutions for your needs.
We begin by collaborating closely with your team to review the existing technology, assess its usage, determine its requirements, and evaluate its future potential. Rather than opting for a generic off-the-shelf solution, we delve deeper to add business value at every stage. If specialised hardware is necessary, we’ll create it.
Our attention to detail is unmatched. During installation, we ensure everything functions perfectly before we leave the site. Our commitment to delivering the best possible solution is what sets Odema apart.
Support Services
Our engineering services team is among the best in the industry. Available 24/7, 365 days a year, they provide a variety of managed services, from remote telephone support to on-site technical maintenance. Acting as an extension of your team, they offer peace of mind for businesses of all sizes.
Testing Environments
and Upgrading
Minimising downtime and reducing costs are crucial for any business. That's why our comprehensive testing environment is invaluable. It allows our developers and engineers to thoroughly test every possible scenario before installation, minimizing disruptions and delays.
Additionally, you can visit our development lab to review the project, collaborate with us to address any issues, and ensure we create the best possible solution for you.
Data Power and Networking
I.T. capabilities are constantly changing and evolving. So it’s vital that your business keeps its internal infrastructure up to date with the latest hardware and cabling. We can advise on upgrading your system, personalising it if necessary, or installing a complete new networking solution to futureproof you against rapidly-changing technology. Plus we can offer extremely competitive pricing on any hardware required.
VOIP installations and call management
VOIP phone systems – using the internet to make and receive calls – offer a number of advantages for business. Partnering with 3CX, our software-based PBX integrates with your existing ISDN lines or uses an internet SIP service provider, with features such as using your mobile as an extension of your desk phone. And with Odema, you can be sure of minimal disruption during the changeover.
P2PE
Point-to-Point Encryption (P2PE) reduces the risk of fraud attacks and data breaches with POS transactions. Our PCI-accreditation means the entire process is super-secure and completely seamless from start to finish. So it’s easier for your business to comply and save money on card service payments as well as the cost of fraud.
Cabling
We have the ability to install CAT5/CAT6 standard cabling across all applications. We are well known in the industry for our thorough attention to detail, all cables are neatly labelled for future ease of maintenance.
Wireless installation
We offer standard or radius managed access points. Radius intelligently manages the users to maintain maximum band width and can also balance users across the available access points.
Drive thru installations
We are one of the most experienced Drive thru installer companies in the UK having installed and upgraded in the region of 2,400 restaurants. As a result, we have developed our own wireless loop system negating the need for underground cables for headsets.
The same technology also enables the timing of cars through the drive thru capturing customer experience and exposing any bottle necks through the journey, all of this offers increased management information leading to improved customer service levels.
Warehousing facility & Configuration
With our own in-house configuration and testing environment we are ideally placed to create and test a new IT solution from proof of concept to rollout.
In order to give you that peace of mind your installation and every piece of associated software will be tested thoroughly before implementation.
