Our clients are constantly looking to
improve their business efficiency and
deliver a better customer experience.
Our Services
So at Odema, our services are built around providing exactly the right technology to do just that.
Working closely with the client team, we start by reviewing the existing technology, looking at how it’s used, what it needs to do and how well it might meet future needs. It’s not just a case of finding an off-the-shelf solution that fits though; we look beyond the obvious, to see how we can add business value at every stage. And if unique hardware is needed, we’ll create it.
We’re known as being sticklers for detail too. So when it comes to installation, we’ll never leave a site until everything’s working exactly as it should. We’re dedicated to delivering the very best solution in every way possible – that’s what makes Odema different.
Support Services
Our engineering services team is one of the best in the business. Available 24/7 365 days a year, they offer a range of managed services from remote telephone support to on-site technical maintenance, acting as an extension of your team. And giving you peace of mind, whether your business is large or small.
Testing Environments
and Upgrading
Minimising downtime and reducing costs are vital to any business. So our full testing store environment proves invaluable, enabling our developers and engineers to fully test every possible scenario before installation, minimising disruption and delays.
It also means you can visit our development lab to review the project and work with us to resolve any issues and create the best possible solution for you.
Data Power and Networking
I.T. capabilities are constantly changing and evolving. So it’s vital that your business keeps its internal infrastructure up to date with the latest hardware and cabling. We can advise on upgrading your system, personalising it if necessary, or installing a complete new networking solution to futureproof you against rapidly-changing technology. Plus we can offer extremely competitive pricing on any hardware required.
VOIP installations and call management
VOIP phone systems – using the internet to make and receive calls – offer a number of advantages for business. Partnering with 3CX, our software-based PBX integrates with your existing ISDN lines or uses an internet SIP service provider, with features such as using your mobile as an extension of your desk phone. And with Odema, you can be sure of minimal disruption during the changeover.
P2PE
Point-to-Point Encryption (P2PE) reduces the risk of fraud attacks and data breaches with POS transactions. Our PCI-accreditation means the entire process is super-secure and completely seamless from start to finish. So it’s easier for your business to comply and save money on card service payments as well as the cost of fraud.
Cabling
We have the ability to install CAT5/CAT6 standard cabling across all applications. We are well known in the industry for our thorough attention to detail, all cables are neatly labelled for future ease of maintenance.
Wireless installation
We offer standard or radius managed access points. Radius intelligently manages the users to maintain maximum band width and can also balance users across the available access points.
Drive thru installations
We are one of the most experienced Drive thru installer companies in the UK having installed and upgraded in the region of 2,400 restaurants. As a result, we have developed our own wireless loop system negating the need for underground cables for headsets.
The same technology also enables the timing of cars through the drive thru capturing customer experience and exposing any bottle necks through the journey, all of this offers increased management information leading to improved customer service levels.
Warehousing facility & Configuration
With our own in-house configuration and testing environment we are ideally placed to create and test a new IT solution from proof of concept to rollout.
In order to give you that peace of mind your installation and every piece of associated software will be tested thoroughly before implementation.
